Initial enquiry
Share your goal, location, preferred language and intended travel period without attaching sensitive records.
Know what happens before you travel
A structured process helps reduce avoidable delays while keeping medical decisions with the treating institution.
Six stages from enquiry to follow-up
Timing depends on record completeness, provider availability, medical complexity and travel requirements. Any timeline is an estimate until confirmed in writing.
Privacy and records
After the relevant notice and consent, receive a tailored checklist and secure upload instructions.
Review coordination
We organize materials and coordinate requests with appropriate departments or participating providers.
Written service plan
Confirm the scope, estimated schedule, service fee and items payable directly to third parties.
Visit and local support
Coordinate arrival, appointments and practical needs while hospitals and physicians lead medical care.
Discharge and follow-up
Organize document requests, return planning and appropriate review or follow-up coordination.